The Colony Hotel Last updated: August 5, 2026

The Colony Hotel is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying relevant accessibility standards to ensure equal access for all our guests.

Conformance Status

 

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. Based on current testing, this site received a “compliant” rating. These guidelines explain how to make web content more accessible to people with a wide range of disabilities, including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.
Conformance with these guidelines helps make our websites more usable for all visitors, including those who rely on assistive technologies such as screen readers, screen magnification software, speech recognition tools, and alternative input devices.
Measures to Support Accessibility
The Colony Hotel takes the following measures to ensure accessibility of our websites (including thecolonyhotel.com, colonymaine.com, and colonyflorida.com):
  • Ongoing monitoring and testing of website content and functionality using automated tools and manual evaluation with assistive technologies.
  • Regular review and remediation of identified issues by our team and accessibility specialists.
  • Integration of accessibility considerations into content updates and website development processes.
  • Availability of an accessibility widget (where implemented) to assist users with additional viewing and navigation preferences.
Feedback and Contact
We welcome your feedback on the accessibility of The Colony Hotel websites. If you encounter any accessibility barriers or have suggestions for improvement, please let us know:
Phones:
  • Maine property: (207) 967-3331
  • Florida property: (561) 276-4123
  • Toll-free: (800) 552-2363
When contacting us, please include:
  • The web page or feature where you experienced difficulty
  • A description of the issue
  • The assistive technology (if any) you were using
  • Your preferred contact method and any other relevant details
We aim to respond to accessibility feedback right away, but with a guest-serviced hotel, it may take 2–5 business days.
Scope
This statement applies to the following websites operated by The Colony Hotel:
Third-party content embedded on our sites (such as social media feeds, booking engines, or maps) may not fully conform to the same standards. We encourage users to review the accessibility information provided by those third parties.
Physical Accessibility
The Colony Hotel welcomes guests of all abilities. Our historic properties have unique architectural features. Guests with specific accessibility needs are encouraged to contact us in advance so we can do our best to accommodate requests and provide accurate information about room features, pathways, and amenities.
Ongoing Commitment
Accessibility is an ongoing effort. We continue to assess, improve, and monitor our digital platforms to provide the best possible experience for every guest.
Thank you for helping us make The Colony Hotel more accessible.